Returns & Exchanges
At Eclisse, we want your home to feel perfectly curated. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your box, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse team inspects the returned furniture or decor, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing